Refund & Return Policy

1. Return Eligibility

You may request a return within 7 days of receiving your order.

To be eligible:

Item must be unused and in original condition

Original packaging and tags must be included

Proof of purchase is required

2. Non-Returnable Items

The following items are non-refundable:

Final sale or clearance items

Customized or engraved watches

Worn or damaged products

3. Return Process

To initiate a return:

Provide order number and reason for return

Wait for return authorization instructions

Unauthorized returns may not be accepted.

4. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect

We recommend using a trackable shipping service

5. Refunds

Once your return is received and inspected:

Approved refunds will be issued to the original payment method

Processing time: 5–10 business days

Shipping fees are non-refundable unless the return is due to our error.

6. Exchanges

We replace items only if they are defective or damaged.

7. Late or Missing Refunds

If you haven’t received your refund:

Check your bank account

Contact your payment provider

Then contact us for assistance

Account